Fluid Solutions Group, LLC ("Fluid Solutions Group," "we," "us," or "our") operates the FluidSpot website at myfluidspot.com (the "Site"). This policy explains what information we collect when you visit the Site, why we collect it, and the choices available to you.
Information we collect
When you fill out a form on this Site, such as the Contact page, we collect:
- Your name and work email address
- Your organization and role
- Phone number, if you choose to provide it
- The number of lots or decks you operate, if provided
- Any message or details you type into the form
We also collect limited technical information automatically through Google Analytics when you accept cookies, including pages visited, general location at a city or region level, device and browser type, and how you arrived at the Site. This information is aggregated and is not used to identify you personally.
How we use information
We use the information above to:
- Respond to your request for a walkthrough or more information
- Understand how visitors use the Site so we can improve it
- Maintain the security and proper functioning of the Site
We do not sell your personal information, and we do not use it for advertising.
Cookies and analytics
The Site uses Google Analytics to understand visitor traffic. When you first visit, a banner asks whether you accept analytics cookies. If you decline, no analytics cookies are set and no visit data is sent to Google Analytics for that session. You can change your choice at any time by clearing your browser's cookies for this Site, which will show the banner again on your next visit.
Third parties we work with
We share information with a small number of service providers who help us run the Site, and only to the extent needed for them to provide that service:
- Formspree, Inc., which receives and delivers Contact form submissions to our team by email.
- Google Analytics, which provides aggregated traffic and usage statistics, only after you accept cookies.
- Amazon Web Services, which hosts the Site's files. All Site data resides on infrastructure located in the United States.
These providers are only permitted to use your information to deliver the service we have engaged them for, not for their own independent purposes.
Data retention
We retain Contact form submissions for as long as reasonably necessary to respond to your inquiry and maintain our business records, after which they are deleted or anonymized.
Your choices and rights
Depending on where you live, you may have rights to know what personal information we hold about you, request a copy of it, request correction or deletion, or opt out of certain uses. To exercise any of these rights, contact us using the details below and we will respond within the time required by applicable law.
Children's privacy
The Site is intended for business use and is not directed at children. We do not knowingly collect personal information from anyone under 16.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
Contact us
Questions about this policy or your information can be sent to solutions@fluidsolutionsgroup.com.