Platform

Products. One operation. Zero gaps.

Reservations, validations, gateless pay, command center, and the tools parkers touch — connected to the systems you already run, with security and compliance built in.

Smart parking lot with live occupancy and zone analytics

Core products

What your operation runs on

Four products that cover booking, validation, surface-lot pay, and live operations — without a separate Reports product layered on top.

01

For parkers and permit holders

Reservations

A branded public portal where students, staff, tenants, and visitors book a standard or VIP space in real time, and walk in with a QR pass already in their inbox.

Your organization is Merchant of Record. You retain 100% of the base parking rate on every reservation.

  • Real-time availability by zone, permit type, and date
  • Recurring permits and event-based booking
  • Secure checkout with QR pass and email confirmation
  • Discount, promo, and permit code support
  • Auto-provisioning into any gate or access control platform
  • PCI DSS compliant, SSL encrypted, mobile-first

02

For departments and hosts

Validations

Department-level validation with a real approval workflow behind it. Every request, note, and issued pass is timestamped and audit-logged.

Unlimited validations. No tiered volume caps and no overage fees on the bundle.

  • QR output with email delivery and PDF print
  • Department event parking requests with unique event links
  • Automated approve, modify, or deny workflow
  • Email notifications on every state change
  • Notes visible in the event link and management portal
  • Full audit trail on every issued pass

03

For surface lots and overflow

Gateless scan to pay

Equipment-free pay to park. A parker scans the sign, picks a duration, and pays in under sixty seconds. The lot starts earning the day you post the code.

The Active Parker enforcement portal is included at no extra charge with every gateless facility.

  • QR code provided — no gates or hardware spend
  • Mandatory license plate capture at checkout
  • LPR integration for paid-session matching
  • Live enforcement dashboard: paid, unpaid, unknown
  • Overstay flags with a configurable threshold per lot
  • One-click citation flag logged with officer ID

04

For your operations team

Command Center

The operations hub. Live sensor-driven occupancy across every facility, an alert rule engine, role-scoped access, and reports that arrive with the conclusion already written.

Core modules: dashboard, facilities, alerts, and facility controls, plus role-based access and API integration.

  • Real-time occupancy grid down to the individual spot
  • Portfolio roster with load badges per facility
  • Configurable alert rules by trigger, threshold, and channel
  • Role-based access scoped by facility, module, and action
  • Rate tier configuration behind every revenue view
  • Two-way API for payment, municipal, and building systems

Integrations and security

Open where it counts.
Closed where it matters.

FluidSpot connects to any third party parking or business platform you already own through an open, two-way API: access control, gates, LPR, enforcement, payments, and reporting. Everything it stores stays on US based infrastructure under your organization's name.

US data residency

Parker records, transactions, and credentials are stored and processed exclusively on US based infrastructure.

PCI DSS and SOC 2

PCI DSS compliant payment handling, SSL encryption end to end, and SOC 2 aligned operating controls.

Access control

We integrate with any third party gate or access control platform you already run. Credentials provision automatically on booking.

LPR and enforcement

Your LPR and enforcement platform matches plates against paid sessions in real time for field officers.

Two-way API

Approved partners can read FluidSpot data, and FluidSpot can pull from any third party parking or business platform.

Audit logging

Every configuration change, approval, and transaction is timestamped and attributable to a user.

What parkers touch

Availability, wallet, and patient flow

Public wayfinding, a branded mobile wallet, and healthcare parking that starts when the appointment is booked.

Product 05

FindParking

A public, browser-based availability map for anyone arriving downtown or on campus. No app, no install, no account required to use it.

  • Live open spot counts, refreshed continuously
  • Color-coded status: available, limited, nearly full
  • Search and filter by facility type or EV
  • Handoff to Google Maps, Apple Maps, or Waze

Product 06

Parker mobile app

The branded wallet your regulars live in. Scan a code, pay, extend a session, and keep every permit and receipt in one place.

  • Scan a QR at the lot and pay in under a minute
  • Extend an active session before it expires
  • Digital permits and passes stored on the phone
  • Saved vehicles, payment methods, and session history

Product 07

EHR-integrated parking

For healthcare. The moment an appointment is booked in your EHR or EMR, FluidSpot issues the patient a parking pass with the right lot and time window.

  • Pass generated automatically on appointment booking
  • Delivered to the patient by SMS or email
  • Gate opens on scan, no identity required at entry
  • Optional arrival alert to the front desk or care team

How it works together

One central hub. Fully branded products.

Parkers book or pay in seconds. Your team runs pricing, events, discounts, and occupancy from one platform — with role-based access and US-based infrastructure.

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